Last Updated: May 24, 2017
1. The Services We Provide.
Shawn’s Computer Repairs provides a number of information technology support services and computer repair services, including, but not limited to, backups, virus and malware removal, Disk Image services, hard drive replacement and repair, LCD Screen replacement and repair, laptop power jack replacement and repair, registry repair, hard drive defragmentation, date recovery, IT services through remote login, and specific part replacement.
2. The Personal Information We Collect
Shawn’s Computer Repairs and its agents and representatives collect personal information in a number of circumstance in the course of providing services to customers. Personal Information may include:
a) Contact Information: Name, address, telephone number, email address and other contact information.
b) Financial Information: Credit card numbers, bank name, billing address, transactions and purchase history with Shawn’s Computer Repairs.
c) Usage Information and History: Usernames, passwords, ip address, support request history, visits to Shawn’s Computer Repairs website or related websites.
d) Such other information we may collect with consent or as permitted or required by law.
3. Use of Personal Information
Shawn’s Computer Repairs generally uses personal information for the following purposes:
a) For billing purposes, including managing, administering, collecting or otherwise enforcing accounts
b) For general administrative purposes and to ensure compliance with legal, regulatory, insurance, security and processing requirements
c) For customer relations purposes. We may contact customers to ensure their satisfaction with our services.
d) Otherwise with consent or as permitted or required by law.
4. Disclosure of Personal Information
Shawn’s Computer Repairs may share your information with third parties for the purpose of providing Services to you and as needed to implement the Service. In all other cases, we will ask your consent before disclosing your Personal Information to an unaffiliated third-party.
We may disclose your Personal Information if required to do so by law or subpoena or if we believe that it is reasonable necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Shawn’s Computer Repairs’ rights or property.
5. How We Protect Your Information
Shawn’s Computer Repairs uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit or guarantee that your information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We are not responsible for any data loss, for any reason. PLEASE KEEP A CURRENT BACKUP OF YOUR FILES. If you desire any sort of back up of data or files to be performed as part of our services, then such provision shall be set forth in detail in the description of the Services. Absent such description, we shall not be obligated or assumed to have made any back-ups of your data or files.
6. Your Choices About Your Information
You may, of course, decline to submit Personal Information, in which case Shawn’s Computer Repair may not be able to provide certain services to you
7. Links to Other Web Sites